Recommended Hardware and Peripherals

This is a quick guide to help you get up and running with your receipt printers, bar code scanners and other peripherals.

CHIDESK can run on a wide variety of devices and tablets, however due to the different types of hardware and operating systems available, you need to choose compatible peripherals for your hardware.


CHIDESK is designed to run in a web browser. This means you can use it on most computers, tablets and touch screens. Whilst CHIDESK supports a variety of web browsers, we recommend Google Chrome, as this browser is available on Windows, Mac, Linux and most mobile devices.

Receipt Printers and Cash Drawers

CHIDESK only supports 80mm thermal receipt printers.

Please ensure that your chosen printer has full and current drivers for your computer or device. You can test this by opening a word processor, typing some text and then attempting to print it on your chosen printer.

If you are going to be using a cash drawer, you also need to ensure that your printer includes an RJ12 port. This will allow you to configure your printer to open the cash drawer automatically every time it prints.

Barcode Scanners

Most barcode scanners should be compatible with CHIDESK. In general, if you can open a word processor and scan a barcode into it, then it will work with CHIDESK.

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