ChiDesk Support

Support

• ChiDesk Application Status
• Installing QuickSupport on Mac
• Installing QuickSupport on Windows
• ChiDesk Maintenance Windows
• Converting from SpaGuru

General

• Reset or Change a User Password
• Secure your User Account
• SpaGuru and ChiDesk Partner Programme
• Setting Up and Using Loyalty
• Recommended Hardware and Peripherals
• Membership & Loyalty Cards

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Setup & Settings

• Getting Started
• Gmail SMTP Settings
• Targets
• Custom Fields
• Booking Widgets
• ChiDesk Import Templates Guide

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Third-Party Add-Ons

• eBucks Integration
• Hotel Integration
• MailChimp Integration
• Mews Integration
• Mobile Payments
• NetCash Debit Orders

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Appointments

• Appointment Not Showing on Scheduler
• No Available Times are Showing for Online Bookings
• Classes
• Appointments
• Scheduler

Clients

• Mobile App
• Electronic Consultation Forms
• Crediting and Refunding a Client
• Recording Receipts at Invoicing Stage
• Book Classes Online
• Members Area, Online Bookings and Mobile App

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Suppliers

• Stock Transfers
• Suppliers
• Payments
• Purchases

Cash

• Cash Balance Not Balancing
• Petty Cash
• Cash Drops
• Cash Balances

Employees

• Gratuities
• Time Records
• Scheduler
• Employees

Items

• Label Printing
• Price Lists
• Coupons
• Vouchers
• Courses
• Packages

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Messaging

• Sending Bulk Messages
• Clients Not Receiving Messages
• Messages
• Scheduled Messages
• Message Templates
• Contact Lists

Reports

• Voucher Design Customisation
• Memberships
• Products and Stock Control
• Sales
• Client Retention
• Customer Satisfaction

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